Unlimited design subscription service, without the full-time hire.

Yes. Betta Webs takes unlimited requests and unlimited revisions on both plans. The only limit is how many are active at once: one on Design Partner, two on Plus. One guardrail on revisions: if a brief changes significantly mid-revision, with a new direction, new messaging or a new format, we treat the updated version as a new request rather than a continuation. We always flag that rather than absorb it quietly.

Nathan Denny, Betta Webs' Head of Design, on every request. The same person learns your brand and stays on your account, which is only possible because the service is capped at three clients.

Simple requests get a first draft in 2 to 3 working days. Complex ones like decks, brochures and multi-asset packs take 5 to 7 working days. Revisions come back in 24 to 48 hours per round, Monday to Friday, UK business hours.

We work in queue order and don't offer rush turnarounds. If something is time-sensitive, flag it on the card and move it to the top of your queue. We pick it up as soon as the active task is finished.

Because onboarding is real work. We review your brand kit, audit your assets, set up your board, agree how briefing and feedback work, and deliver a first live request. It's what makes everything after it faster.

Not a problem. We work from whatever exists: your website, previous designs, examples you like, or a rough direction. Where guidelines are missing entirely we can build them during onboarding or as an early request.

Design Partner covers one brand. Design Partner Plus covers multiple, with no extra fee per brand. Each new brand needs a one week onboarding window before its requests go live, and your existing queue keeps running through it.

Billing runs on a 31 day cycle. Use 21 days then pause and you have 10 days banked, waiting whenever you restart. No notice needed, just tell us.

No. Active capacity is a monthly allowance, not a credit balance, so an unused request slot doesn't carry over. Banked days from a pause are the exception and always carry.

Fine. There's no minimum usage. If things are quiet your queue just stays short, and you can pause and bank the days.

Depends what you mean. New brand guidelines, updated templates and consistent rollout across your assets, yes. Logo design and full brand identity sit outside the subscription because they need their own brief, timeline and process. That's a separate conversation.

Yes, either direction, at your next renewal date. Just let us know before then.

Betta Webs is a HubSpot Platinum Solutions Partner, so when your design work connects to your website, campaigns or CRM we already understand the context. You work with the Head of Design directly rather than through an account manager. And client numbers are capped, which most subscription services don't do.

A request is a single, self-contained output. One pitch deck, up to around 15 slides. A product data sheet. A landing page banner in two sizes. One email newsletter layout. Three social graphics for a single campaign counts as one request too, not three.

"All assets for our upcoming campaign" becomes several requests, queued in priority order. "Redesign our sales deck and make matching social graphics" is two. A "can you also quickly" added mid-task gets queued as the next request.

Requests without a clear brief get parked and a question raised on the card before work starts.

The better the brief, the closer the first draft. Each card should say:

1. The format, dimensions and deliverable type
2. The campaign, channel and audience it's for
3. The key message, tone and call to action
4. Copy, logos, imagery and any references
5. A deadline, if there is one

• Submit everything through the board
• Nominate one person to own it on your side. Conflicting feedback from several stakeholders slows everything down
• Give feedback within a reasonable time. Cards left in Review for more than five working days may be progressed so the queue keeps moving